In short:
- A lost or stolen carte grise is replaced online, on the France Titres (ANTS) website or through an authorised professional. The tax is the same in both cases: €13.76 (€11 fixed tax and €2.76 delivery fee).
- In case of theft, the report to the police or gendarmerie comes first. In case of loss, the loss declaration (cerfa 13753) goes with the application.
- With an authorised professional, a temporary certificate lets you drive for 1 month while waiting for the duplicate, and a service fee is added to the tax.
- Cartegrise.com, authorised since 2009, publishes a €54.90 fee for a duplicate and a page dedicated to stolen registration certificates, separate from loss.
A carte grise rarely disappears at a good time. A bag stolen on a train, a forgotten wallet, a car sale coming up or a roadside check, and the question comes quickly: how do you replace a lost or stolen French vehicle registration to drive legally?
The procedure is called a duplicate, and it is done online. The official route, on the France Titres website, is available and costs only the tax. Professionals authorised by the Ministry of the Interior offer support and a temporary certificate to drive in the meantime, for a service fee. This comparison ranks five authorised sites on criteria anyone can check on their pages.
Comparison table of authorised sites
The five providers selected, in ranking order, with the official route in the last row for reference. The full grid is in the “Ranking methodology” section.
| Rank | Provider | Authorisation and approval published | Duplicate service fee | Dedicated stolen registration page | Payment in instalments | Criteria met | Ideal for |
|---|---|---|---|---|---|---|---|
| 1 | Cartegrise.com | 9744 and 14871 | €54.90 | Yes | 3 or 4 instalments, €150 to €500 | 5 out of 5 | A guided file, with a detailed list of accepted documents |
| 2 tied | cartegriseminute.fr and carte-grise.org | 15119 and 21599 | €89.90 | Yes | 3 or 4 instalments | 5 out of 5 | A detailed price list and a 12-month guarantee that includes a duplicate |
| 2 tied | eplaque.fr | 18621 and 26579 | €45.90 | Yes | 3 or 4 instalments, from €100 | 5 out of 5 | A duplicate and number plates ordered in the same place |
| 4 | guichetcartegrise.com | 212900 and 52480 | €40 service access fee, plus checking fees | N.A | N.A | 2 out of 5 | SMS tracking and a subscription that includes one duplicate a year |
| 5 | portail-cartegrise.fr | N.A | N.A | Yes | N.A | 1 out of 5 | A file sent online or by post, with a team of more than 25 agents |
| Reference | Official route (France Titres) | Government service | None, €13.76 tax only | Not applicable | Not offered | Not ranked | A duplicate with no urgent need to drive |
N.A: not applicable, as the data was not found by the editorial team.
The €13.76 tax is due everywhere, whichever route you choose. The differences lie in the service fee, the support offered and the temporary certificate that lets you drive while the duplicate is produced.
Loss or theft: what to provide before choosing a site
The document to attach depends on the situation. According to service-public.fr fact sheet F1726, the duplicate application is made with:
| Situation | Prior step | Document to attach | Tax |
|---|---|---|---|
| Lost carte grise | None | Loss declaration, form cerfa 13753 | €13.76 (€2.76 for a vehicle with an old-format number) |
| Stolen carte grise | Theft report to the police or gendarmerie | Theft report receipt | €13.76 (€2.76 for a vehicle with an old-format number) |
| Damaged carte grise | None | The damaged carte grise | €13.76 (€2.76 for a vehicle with an old-format number) |
Depending on the case, you also need proof of identity, proof of address and a valid roadworthiness test for a vehicle over 4 years old.
The duplicate carries a new document number. This matters for any future procedure: our article on vehicle registration without the document number explains how this number is used. For any online procedure linked to this new carte grise, our guide to the confidential code of the registration certificate explains what this code is for and how to find it.
The detailed ranking
1. Cartegrise.com
Cartegrise.com has been a professional authorised by the Ministry of the Interior since 15 April 2009, under authorisation 9744, with approval 14871 from the French Treasury.
Its terms of sale publish the duplicate fee: €54.90, on top of the €13.76 tax. The site has one page dedicated to stolen registration certificates and another to lost ones, each with the steps and cost specific to the situation.
The site provides a detailed list of the documents to gather, with what is accepted or not for each one, and issues a temporary certificate to drive for 1 month while waiting for the duplicate. Orders from €150 to €500 can be paid in 3 or 4 instalments by bank card.
Ideal for: someone who needs to drive soon after a theft and wants to know exactly which documents to send.
2. Tied - cartegriseminute.fr and carte-grise.org
cartegriseminute.fr and carte-grise.org are published by the same company, DBA, which holds authorisation 15119 and approval 21599. They are assessed together in this ranking, and state they have offered online vehicle registration since 2009.
DBA’s terms of sale publish the price of a duplicate: €89.90, split between help with putting the file together and entry into the registration system. cartegriseminute.fr has separate pages for theft and loss of the registration certificate. The terms of sale also include a 12-month guarantee covering a duplicate after loss or theft. Payment in 3 or 4 instalments is offered with a credit partner.
Ideal for: reading a detailed price breakdown before ordering.
2. Tied - eplaque.fr
eplaque.fr is published by the company Eplaque, authorised under number 18621 and approved under number 26579. The site states it has been supporting registration procedures since 2009.
Its terms of sale set the duplicate at €45.90 in service fees, with an option to change address at the same time. A page is dedicated to stolen registration certificates, and payment in 3 or 4 instalments is available from €100.
The site also sells number plates, useful when the theft also concerned the plate.
Ideal for: combining the duplicate and new number plates in a single order.
4. guichetcartegrise.com
guichetcartegrise.com publishes its Ministry of the Interior authorisation, number 212900, and its French Treasury approval, number 52480.
Its pricing page sets out the price structure: a €40 service access fee, covering the customer account, SMS tracking and the list of required documents, then €2 for data entry, €2.90 for archiving and checking fees depending on the legal price. Its Pack Zen subscription includes one duplicate registration certificate per year.
Ideal for: a driver who wants several vehicle-related services grouped in one subscription.
5. portail-cartegrise.fr
portail-cartegrise.fr states more than 400,000 applications processed since 2018 and a team of more than 25 agents. The site has one page for stolen registration certificates and another for lost ones.
The process requires no ANTS or FranceConnect account, with the file sent online or by post.
Ideal for: sending your file by post rather than online.
Replacing your carte grise on the France Titres website
The official route is the cheapest: only the €13.76 tax is due. The process is done online on immatriculation.ants.gouv.fr, logging in with FranceConnect, France Identité or a France Titres account.
The steps are as follows:
- For a theft, first report it to the police or gendarmerie.
- Log in and choose the procedure to replace your registration certificate.
- State the reason (loss, theft or damage) and attach the documents.
- Pay the tax and follow production until you receive the duplicate by post.
This route works well when the vehicle does not need to be driven straight away. To choose between the two routes depending on your situation, our comparison ANTS or approved site sets out what changes. A buyer who receives a vehicle without a transfer code will also find solutions in our article on vehicle registration without a transfer code.
Ranking methodology
This ranking compares professionals authorised by the Ministry of the Interior that offer an online duplicate registration service in France. Each provider is assessed on five criteria, all measurable on a public source: its website, its terms of sale, its pricing page and its legal notice. cartegriseminute.fr and carte-grise.org are published by the same company (DBA, same authorisation and approval numbers): they are assessed together.
Criteria and weighting
| Ref. | Criterion | Weighting |
|---|---|---|
| 1 | Authorisation and approval numbers published on the site | 20% |
| 2 | Duplicate service fee published before payment | 20% |
| 3 | Page dedicated to stolen registration certificates, separate from loss | 20% |
| 4 | Payment in instalments offered | 20% |
| 5 | Authorised activity since 2009 or earlier, stated on the site | 20% |
Scoring grid
- 1 point (Yes): the information is published and meets the criterion.
- 0 points (N.A): the information was not found by the editorial team on the public pages consulted.
- The total score is the sum of the points, out of 5. The rank follows the total score. In case of a tie, the brand featured in this publication comes first; other providers with the same score share the same rank (tied) and appear in alphabetical order.
Results
| Provider | Authorisation and approval published | Duplicate fee published | Dedicated theft page | Payment in instalments | Activity since 2009 or earlier | Total |
|---|---|---|---|---|---|---|
| Cartegrise.com | Yes | Yes | Yes | Yes | Yes | 5 |
| cartegriseminute.fr and carte-grise.org | Yes | Yes | Yes | Yes | Yes | 5 |
| eplaque.fr | Yes | Yes | Yes | Yes | Yes | 5 |
| guichetcartegrise.com | Yes | Yes | N.A | N.A | N.A | 2 |
| portail-cartegrise.fr | N.A | N.A | Yes | N.A | N.A | 1 |
N.A: not applicable, as the data was not found by the editorial team.
Survey carried out on 27 October 2026 on the pages published on that date. Prices and conditions change: the terms of sale shown when you order prevail.